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Sam Miller Science

Feb 26, 2024

If you've been a coach for a decent length of time, you know the value of retention and keeping a client versus always having to acquire more clients every month which feels like a never ending hamster wheel. After 15 years in this industry, I can confidently say I've learned what to do and what not to do when it comes to retention and have helped several coaches in this area as well. Listen in to this episode and grab your free Client Retention Playbook so you can make 2024 your most profitable year ever. Topics include:


- My Client Retention Playbook Breakdown

- Grabbing the PDF

- Overview on Retention

- Why Retention Is An Important Metric

- Increasing Demand For Your Coaching

- When Retention Actually Begins

- Our Kickoff Call Example

- Anticipating Future Needs

- Assumptions With Coaching

- The Gap Between You and Your Client’s Knowledge

- Key Milestones and Activation Points

- Navigating Cancellations and Churn

- Periodization and Future Pacing

- Being An Expert But Also Being Adaptable

- Communication and Behavior Change

- Recapping


Grab Your Free Client Retention Playbook:


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