Feb 26, 2024
If you've been a coach for a decent length of time, you know the value of retention and keeping a client versus always having to acquire more clients every month which feels like a never ending hamster wheel. After 15 years in this industry, I can confidently say I've learned what to do and what not to do when it comes to retention and have helped several coaches in this area as well. Listen in to this episode and grab your free Client Retention Playbook so you can make 2024 your most profitable year ever. Topics include:
- My Client Retention Playbook Breakdown
- Grabbing the PDF
- Overview on Retention
- Why Retention Is An Important Metric
- Increasing Demand For Your Coaching
- When Retention Actually Begins
- Our Kickoff Call Example
- Anticipating Future Needs
- Assumptions With Coaching
- The Gap Between You and Your Client’s Knowledge
- Key Milestones and Activation Points
- Navigating Cancellations and Churn
- Periodization and Future Pacing
- Being An Expert But Also Being Adaptable
- Communication and Behavior Change
- Recapping
----------
Grab Your Free Client Retention Playbook: https://sammillerscience.typeform.com/retentionPB-pod
----------
Subscribe to My New Youtube Channel:
https://youtube.com/@sammillerscience?si=s1jcR6Im4GDHbw_1
----------
My Live Program for Coaches: The Functional Nutrition and Metabolism Specialization
“This Podcast is for general informational purposes only and does not constitute the practice of medicine, nursing or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast and the show notes or the reliance on the information provided is to be done at the user's own risk. The content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment and is for educational purposes only. Always consult your physician before beginning any exercise program and users should not disregard, or delay in obtaining, medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. By accessing this Podcast, the listener acknowledges that the entire contents and design of this Podcast, are the property of Oracle Athletic Science LLC, or used by Oracle Athletic Science LLC with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this Podcast may save and use information contained in the Podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this Podcast may be made without the prior written permission of Oracle Athletic Science LLC, which may be requested by contacting the Oracle Athletic Science LLC by email at team@sammillerscience.com. By accessing this Podcast, the listener acknowledges that Oracle Athletic Science LLC makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast."